Shipping & Returns
Shipping
We offer global shipping from our location in France, with only a few exceptions for certain countries. All shipments include tracking information so you can monitor your package every step of the way.
Payment Methods
We accept Visa, Mastercard, and American Express, as well as payments via PayPal and Apple Pay.
Order Processing Time
We strive to ship orders within 24 business hours. However, during periods of high order volume or when stock availability needs to be confirmed, order processing may occasionally take a few extra days.
Customs, Taxes, and Duties
Additional customs taxes or duties may be charged when your order arrives in its destination country. These fees are the responsibility of the recipient and are generally applicable to international and Canadian shipments.
Returns and Exchanges
To request a return or refund, please contact
For exchanges, the customer will cover reshipping costs after the returned item has been received and processed.
Refunds
Shipping fees for the original order are non-refundable. Return shipping costs are the responsibility of the customer. Refunds are issued to the original payment method.